Contact Us

We’re always here to help. Whether you need support with an order, have a question about our products, or want advice on building your illuminated sign, the LightHaus team is ready to assist.

📩 Email Support

The quickest way to reach us is by email:
📧 LightHausLighting_uk@gmail.com

We aim to respond to all messages within 24–48 hours, Monday to Friday. During busy periods, replies may take slightly longer — but we’re always working hard to get back to you as soon as possible.

📞 Phone Support

Prefer to speak to someone?
You can reach us on:

Business Line: 07438 878201

Phone support is available Monday–Friday, excluding bank holidays. If we miss your call, please leave a message or send a text/WhatsApp — we will get back to you.

🛠 Need Help With a Product or Installation?

We’re happy to help with:

• Choosing the right lights (E10, E14, marquee lighting)

• Wiring advice

• Power supply guidance

• Sign-building questions

• Replacement parts

• Troubleshooting issues

Send us photos or details of your setup — it helps us assist you faster and more accurately.

🚚 Delivery or Order Issues

If your parcel is delayed, missing, or has arrived damaged, please email us with:

• Your order number

• Your name

• A brief description of the issue

• Photos if applicable

We will resolve the issue as quickly as possible.

🧾 Returns & Refunds

For return requests, simply contact us at
LightHausLighting_uk@gmail.com
with your order number and reason for return. We’ll guide you through the process step by step.

💬 Social Media

You can also reach out to us on our social platforms for quick questions or updates. Simply copy and paste the link to go straight there:

Facebook https://www.facebook.com/profile.php?id=61583241485604

Instagram https://www.instagram.com/lighthaus_uk/

⭐ We’re Here to Help

At LightHaus, we’re committed to offering not just great lighting, but great support. Whether it’s a quick question or a full project consultation, we’re always happy to assist.